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How eropa110 Handles Your Personal Data

Your account data — from your registered details to your wallet connections with DANA, OVO, and GoPay — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

Account Data ProtectionDANA, OVO, GoPay Wallet PrivacyCookie & Session ControlsData Access RequestsIndonesia-Region Policy

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PRIVACY CONTACT

Reach Us About Your Data

If you want to know what data we hold on your account, request a correction, or ask us to delete information that is no longer needed, our support team handles these requests directly. Reach out through any of the channels below and include your registered account email so we can locate your record quickly.

Team online

Live Chat

Open the chat icon from your account dashboard — available around the clock for data queries, wallet questions, and account access issues.

Email Support

Send your data request to our support address. Include your account ID and the specific data you are asking about for a faster response.

Help Centre

Our help section covers common data questions — how to update your registered details, how to unlink a DANA or OVO wallet, and how to close your account.

What This Privacy Policy Covers

eropa110 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register on eropa110, we collect the information needed to run your account: your name, contact details, and the payment method you choose — whether that is DANA, OVO, or GoPay. We use this data to process deposits and withdrawals, verify your identity, and keep

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your account secure. We do not sell your personal information to third parties, and we do not share it with advertisers. Data is stored on secured servers and access is restricted to staff who need it to operate the platform. Cookies and session tokens are used
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to keep you logged in across your mobile browser and to remember your wallet preference between visits. You can clear these through your device browser settings at any time. Where local law in Indonesia requires us to retain certain transaction records, we follow that requirement —
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but we hold data only as long as it is needed for the purpose it was collected. Availability of this service depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING DETAIL

How We Protect and Manage Your Information

Account security and data handling are not afterthoughts here — they are built into how the platform runs day to day. Below are the four areas that matter most to your privacy on eropa110.

Account Security

Your account is protected with password hashing and OTP verification on login. We do not store your DANA, OVO, or GoPay PIN — only the transaction reference returned by the payment rail after a transfer clears.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your last wallet choice. No third-party advertising cookies are placed on your device through our platform.

Data Retention

Account records are kept while your account is active and for the period required by applicable Indonesia regulations after closure. You can request a summary of what we hold at any time through support.

Your Rights

You have the right to access, correct, or request deletion of your personal data where local law permits. Submit a request via live chat or email and we will respond within a reasonable timeframe.

Privacy Policy — Questions We Get Asked

These are the questions we hear most often about how your data is handled on eropa110. If your question is not here, live chat is open around the clock.

We collect your name, email address, phone number, and the payment method you link — DANA, OVO, or GoPay. We also log your login timestamps and transaction references for account security.

We do not sell or share your personal data with advertisers or data brokers. Payment processors like DANA, OVO, and GoPay receive only the transaction data needed to complete a transfer.

Contact support via live chat or email with your registered account ID. We will compile your data summary and send it to your registered email address within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. We will remove your personal data except where Indonesia regulations require us to retain transaction records for a set period.

Session cookies keep you logged in during your visit. Preference cookies remember your last wallet selection — for example, GoPay or OVO. You can clear both through your mobile browser settings at any time.

Inactive accounts are flagged after an extended period of no activity. Personal data is retained only as long as required by applicable local law, then deleted or anonymised from our records.

How eropa110 Handles Your Personal Data

Reach Us About Your Data

Live Chat

Email Support

Help Centre

How We Protect and Manage Your Information

Account Security

Cookie Policy

Data Retention

Your Rights

Privacy Policy — Questions We Get Asked

01 What personal data does eropa110 collect when I register?

02 Does eropa110 share my data with third parties?

03 How do I request a copy of the data eropa110 holds on me?

04 Can I ask eropa110 to delete my account and personal data?

05 How does eropa110 handle cookies on mobile browsers?

06 What happens to my data if I stop using my eropa110 account?

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